

THE GOOD NEWS
For the most part, European salons still haven’t climbed out of their
five-year slump, but despite a terribly cold and snowy winter, early year-to-date
comparative numbers are encouraging. Export markets such as Russia and
(if you can believe it) China continue to keep British, Dutch and Italian
factories afloat, and sunless systems have begun to catch on in Spain
and France. Closer to home, better-than-expected revenue results in December
and January are leaving many with hopes of a banner season, perhaps due
in part to unusually mild weather through the beginning of February, which
kept home heating costs down and roads drivable. Apart from a stubborn,
overly bloated Euro, and gasoline prices remaining higher than they rightly
should be, conditions look good for a recovery of the kind seen after
the ’92-‘93 recession.
THE SO-SO NEWS
Salon owners around the world still seem frozen in the decades old mindset
of marketing “unlimited tans” for less than an evening out at McDonald's,
and watch each other locally like hawks to see what discounts or special
programs each offers, thereby promulgating the dreaded hand-to-mouth cash
flow environment that has always stifled sector development. The challenge
of finding and keeping good store personnel is perpetuated by the lack
of discretionary funds that could be used to entice better people, and
invites local media attacks during slow news periods. An absence of enthusiasm
for and participation in trade associations among salon owners places
the burden of financing anti-tanning defense on the shoulders of equipment
and lotion manufacturers, who in turn feel jilted in that regard by the
very same customers upon whose existence they depend, engendering an unhealthy
love-hate relationship.
DA BAD NEWS (AND WE’RE NOT TALKIN’ “BEARS”)
The industry as a whole still seems bent on bulling its way into a final
confrontation with forces that could quite easily induce its speedy demise.
A good many on this side of the fence believe that, as with the Palestinian-Israeli
conflict, all that need be done is erect and maintain a wall of lawyerly
obstinacy between “us and them” and the problems will just disappear.
Well, this isn’t Jerusalem and the Philistines aren’t just shooting homemade
rockets at us: there are real nukes with our names on them, and the only
reason we haven’t gone up in a regulatory mushroom cloud yet is because
the other side simply hasn’t given it much effort. Détente saved
our planet during the cold war, and a little diplomacy might go an extremely
long way toward achieving the greatest goal that has eluded us from the
very beginning: Legitimacy.

Bob Wagner - A 23-year tanning industry
veteran, Bob has been IST’s International Correspondent for seven years.
His company, AEGIS, is a primary provider of FDA listing service for medical
device manufacturers, including spectral analysis for tanning equipment.
