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Dear IST
THE DISGRUNTLED CUSTOMER
Bring 'Em Back! A client becomes unhappy with your services and threatens
never to return to your salon. Can you really afford to let them go? more...

THE MYTHS OF TIME MANAGEMENT:
We've all heard the cliche "Time flies" or "There aren't
enough hours in the day” We all get the same 24 hours, the difference is what
we choose to do with them. more...
